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Do you have questions about one of our great products? Or do you have a question about your order? Please use the form below to get in touch with us.

FREQUENTLY ASKED QUESTIONS

MixedEco Produtcs are ECO-friendly, BPA-Free and Reusable. Do you want to help to make the world a little greener? Take a look at our shop page with all the products that will help you to do so. If there are any questions, please find the most frequently asked questions below.

When is my order shipped?

We ship within 24 hours of the order being placed.

How long will it take to get my order?

Our ECO-friendly, BPA-Free and Reusable Products are shipped directly from our supplier. Please allow for an average delivery time of 10-18 working days. This is from the moment of ordering. Because no intermediaries are used for our products, we can save enormously on both transport and storage costs. This is one of the reasons why we can offer our products so cheaply.

How can I track my order?

We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us.

What are my payment options?

We accept MasterCard, Visa, PayPal, iDeal and Bancontact.

How safe is it to order online?

We only use the safest payment processing services on the web. If you have any security questions or concerns please check out our payment processors security measures.

What is your return and exchange policy?

If for any reason you are not completely satisfied with your purchase, within 14 days of placing your order, we will refund you for your purchase with no questions asked.

What is your privacy policy?

Our privacy policy can be found by clicking here.

CONTACT US

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Withdrawal period of no less than 14 days

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Address: Ruif, 6942 MP Didam in The Netherlands